Terms of service
NANJA Terms of Service
Welcome to NANJA. By accessing or using our website and purchasing products from NANJA, you agree to these Terms of Service.
1. About NANJA
NANJA is an online retail store offering fashion, jewelry, accessories, home décor, beauty, lifestyle and other selected products.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes and other information are accurate. However, slight differences may occur due to lighting, photography, manufacturing variations, or differences between screens and devices.
Product specifications and availability may change without notice.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
After an order is placed, you will receive an order confirmation. An order may be cancelled or declined if the product is unavailable, pricing or product information contains an error, payment cannot be verified, or we reasonably believe the transaction may be fraudulent or unauthorized.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
4. Prices and Payments
All prices are displayed in the currency shown on the website at the time of purchase.
Prices, promotions and product availability may change without notice.
You are responsible for providing accurate billing, shipping and payment information.
Payment must be successfully received before an order can be processed.
5. Shipping and Fulfillment
NANJA may use third-party suppliers and fulfillment partners to process and ship orders.
Products may be shipped directly from a supplier or fulfillment location outside the customer's country.
Shipping times vary depending on the destination, product and shipping method selected. Estimated shipping information is provided during the shopping and checkout process where available.
Delivery estimates are not guaranteed and may be affected by customs, weather, carrier delays, incorrect addresses, holidays or other circumstances outside our reasonable control.
Where applicable, customs duties, import taxes, VAT, brokerage fees or other charges may apply. Responsibility for such charges will depend on the destination, applicable law and the shipping terms presented at checkout.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply to you under the laws of your country or region.
7. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible.
Because orders may be processed by our fulfillment partners shortly after purchase, we cannot guarantee that a cancellation or change will be possible after processing or shipment has begun.
8. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us with your order number and supporting photographs or video as soon as reasonably possible.
We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer law.
9. Prohibited Use
You agree not to use our website for unlawful purposes, fraud, unauthorized transactions, abuse, interference with the website, or any activity that violates applicable laws or regulations.
10. Intellectual Property
The NANJA name, logo, branding, website content and original materials provided by NANJA are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute or use our branding or original content without permission, except where permitted by law.
11. Third-Party Services
Our store may use third-party services, payment providers, shipping carriers, suppliers, fulfillment partners and other service providers.
Your use of third-party services may also be subject to their own terms and policies.
12. Website Availability
We do not guarantee that our website will always be available, uninterrupted or error-free.
We may update, modify, suspend or discontinue portions of the website or store when reasonably necessary.
13. Limitation of Liability
To the maximum extent permitted by applicable law, NANJA will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where doing so would be unlawful or would limit rights that cannot legally be excluded.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with the revised effective date where appropriate.
15. Applicable Consumer Rights
Nothing in these Terms is intended to remove, restrict or override mandatory consumer rights that apply to customers under applicable law.
Customers in certain jurisdictions, including the European Economic Area, may have additional statutory rights regarding cancellation, refunds, product conformity and consumer protection.
16. Contact Us
If you have questions about these Terms, your order, or our products, please contact NANJA using the contact information provided on our Contact page.
NANJA
FIND YOUR NEXT FAVORITE